The client instructed Counsel, Mr. Samuel Okoronkwo, regarding a discrimination claim involving one of their pubs. The claim alleges refusal of entry to individuals based on protected characteristics, with the claimants asserting that a mystery shopper was later admitted and permitted to bring additional guests, undermining the stated reason for refusal (a private party). The business is operated through a limited company, of which the client is the sole director. The client personally holds the premises licence but does not manage day-to-day operations. On the day of the incident, an ex-employee was present, but the client confirmed that this individual left under difficult circumstances and would not be called as a witness. A defence has already been filed, but Counsel assessed it as inadequate and advised that a new defence should be submitted along with a notice of change of legal representative.